"Thank you very much to all of the Kiwilink support team who have been very helpful to us as we moved from copper to fibre - particularly to the support team who instructed me with infinite patience as I tried to reset our modem, and finally came and completed the job himself. We really do appreciate the service we receive from you - thank you, Kiwilink. "

Nan Inkson — Residential Customer

"We recently dealt with Kiwilink to get a new business phone connection. I was on the phone for no more than 15min. They set up our account and had numbers assigned and running within 6 hours, without any other calls needed. We then had a connection problem with our internet from another provider, but rather than ring them and wait on hold I called Kiwilink who logged on to my PC and fixed this with minimal wait time."

Martin Reid — Business Customer

"We wanted to upgrade our software for our team but didn’t know where to start. Kiwilink came in, provided advice on Microsoft 365 and made the upgrade so easy for our team. In addition to Microsoft 365, we now have our internet, phones and internet security done by Kiwilink and the IT support has been amazing. Never had to wait for response and they are always so friendly and helpful. The best thing is they cover everything – we don’t have to call different people to resolve different things."

Michelle O’Neill — Business Customer

 

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Kiwilink is a specialised team delivering services and technical excellence in internet connectivity, VoIP & IT support.

Kiwilink was established in the 1990s. In 2007 it was purchased by the current owners and changed its focus to deliver bespoke, high quality internet solutions to NZ businesses and homes. Thousands of businesses now use our services.  

Our primary benefit is the quality of service and personalised service our team can offer. Our staff turnover is low and we get to know our customers well. We understand the demands of your business and the importance on reliable and high-speed connections & voice solutions.

The focus of the business has grown to provide connectivity, voice service , IT support, hosted infrastructure and internet / data security for our customers. We are also part of a larger IT Support company called Mercury IT

We are also an ISP for other smaller ISPs for both Internet and VoIP.